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Family Therapy Clinical Program Manager

Under the supervision of the Youth Development Director assures that all services provided to clients and families are being implemented through modality that is strength based, culturally relevant, trauma informed, consumer driven and outcome based.  Provides clinical oversight of staff, interns, and trainees within the Youth Development department as well as administrative oversight of staff from collaborative partners.  Provides oversight of assessment, individual and family therapy, crisis intervention, case management services, utilization management and quality assurance.  Oversees, coordinates, develops and evaluates the program’s overall effectiveness to ensure its consistency with the agency’s purpose, approach, policies and procedures, contractual requirements and overall adherence of San Diego’s System of Care Principles, utilizing Family Functional Therapy and a trauma-informed. Ensures that legal and ethical standards are upheld by the California Board of Behavioral Sciences and the core values and mission of North County Lifeline. The Clinical Program Manager works closely with the Associate Director with delivery of all program services.

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Specific Activities
  • Assures that the agency consistently provides high quality, professional counseling and psychotherapy services, maintains appropriate documentation, stays current on research and developments in the field, and disseminates “best practice” information to the clinical staff as appropriate.
  • Provides clinical and administrative supervision to behavioral health trainees, interns, and licensed staff, including orientation, individual, family, and group supervision and evaluation of performance.
  • Assists with recruitment, hiring, training and scheduling of clinicians, case managers, parent partners, and
  • Designs and supervises behavior analytic interventions and is able to effectively develop and implement appropriate assessment and intervention methods for use in unfamiliar situations and for a range of cases
  • Assist the site in creating greater self-sufficiency in FFT, while also maintaining and enhancing site adherence/competence in the FFT model
  • Attend two two-day supervisor trainings and support calls by FFT during monthly phone consultations
  • Fulfill all requirements to become certified in FFT in the time allotted
  • Ensure data that measures site/therapist adherence, service delivery trends, and outcomes is entered into FFT CSS database
  • Ensures quality assurance through direct monitoring of clinicians, client satisfaction surveys, chart review, peer review and related activities to insure quality of services.
  • Responsible for contract compliance, reporting, goals and objectives, quality assurance system, charting, billing and documentation.
  • Engages in component and program development, implementation, and evaluation.
  • Responsible for the training and compliance of HIPPA laws.
  • Contribute and/or develops client-sensitive policies and procedures supporting the delivery of programs and services.
  • Coordinates or provides substance abuse and mental health services training, and other related staff development activities.
  • Coordination and collaboration among all programs and services, and provide support to an integrated case-management approach to client services.
  • Collaborate and maintain professional relationships with Juvenile Court, Juvenile Probation and Law Enforcement entities as specified by the FFT Program, to include receiving referrals and providing progress reports
  • Participate in all required meetings and trainings
  • Stays informed of and disseminates to staff information related to the legal and ethical issues involved in the counseling and psychiatric field.
  • Participates in other duties as assigned.
MA degree in social work, counseling, or psychology.  Required state-licensed LCSW, LMFT and completion of required Clinical Supervision Certification per BBS. A minimum of two years post-graduate experience is required with a strong background in direct services and management.  Experience in Family Functional Therapy model preferred. Must possess the ability to make sound clinical decisions independently.  Must be able to apply clinical judgment, ethics and accountability to formulate best practices in quality of care.  Must possess excellent written and verbal communication skills. Knowledgeable of child development issues, at-risk youth issues, juvenile –justice involved youth, special education and evidenced based practices.  Compatibility with agency purpose, goals, philosophy and approach.
Compensation and Benefits
  • Your well-being matters at North County Lifeline!
  • Paid vacation
  • Paid sick time
  • Paid holidays (13 days)
  • Exceptional medical, dental, vision, chiropractic and acupuncture coverage
  • Free health and wellness programs
  • Free Life Insurance
  • Employee Assistance program
  • Great employee incentive award programs
  • Training and education assistance
  • Matched 403b retirement plan
  • Flexible Spending Account
  • Menu of optional benefits, including short term disability, critical illness, accident, hospitalization and cancer policy

Pay Range Salary will commensurate with experience and education. Differential pay offered for bilingual skills.

Physical Demands/Work Environment
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer.

Work Schedule
40 hours a week- Monday – Friday- Flexible hours- may include evenings and weekends.