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Housing Navigator-HOY

LifeSpring is a growing program that assists youth and young adults who are exiting the foster care system as well as youth and young adults who are experiencing homelessness. Under the supervision of the LifeSpring Program Manager, the Peer Advocate provides supportive services to youth and youth adults (YYA) who are experiencing homelessness or who are at risk of homelessness. Assures that the Drop in Center is functioning from a housing first model. The Housing Navigator makes sure that the YYA’s needs and wants are being heard and addressed, that YYA are getting assistance in obtaining safe, stable, inclusive housing that supports independence and permanent connection. The Housing Navigator assures that all services provided to YYA’s are being implemented through a youth driven, wellness and recovery model that is strength based, culturally relevant, trauma informed and outcome based that supports self-sufficiency. The Housing Navigator will assist YYA’s in in exploring housing options and connecting YYA to resources. YYA Housing Navigators will create a warm and welcoming environment so YYA’s will feel safe and accepted.  The Housing Navigator will possess knowledge and expertise in relationship to transitional age youth, specifically former foster youth, CSEC/HT and/or homeless youth, and the specific issues surrounding this population and demonstrate excellent engagement skills

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Specific Activities
  • Create a safe, welcoming and supportive environment to engage YYA’s.
  • Provide basic needs assistance (food, water, new clothing, hygiene products, access to shower and do laundry, etc.)
  • Engage and promote YYA’s social & emotional well-being.
  • Participate in HOY Case Conferencing with partners.
  • Empower YYA’s to make their own personal decisions by providing all their options and allowing them to explore what they feel is best for them. 
  • Develop and maintain positive and professional relationships with community partners.
  • Initiate and organize outreach efforts
  • Participate in weekly supervision with Program Manager.
  • Maintain confidentiality except in mandated reporting situations and where valid, legal releases have been obtained or the release is otherwise permitted by law.
  • Remains culturally sensitive and respectful in all YYA and staff interactions. 
  • Maintains documentation utilizing agency forms and formats.
  • Conduct screening and assessments with participants experiencing housing crisis
  • Administer the Transitional Age Youth Vulnerability Index-Service Prioritization Decision Assistance Tool (TAY-VI-SPDAT) to participants, if needed
  • Assist participants that meet requirements for program assistance and determine appropriate referrals or temporary emergency shelter placement vouchers
  • Provide quality trauma informed and positive youth development principles to participant.
  • Provide developmentally appropriate assessments and case management services
  • Build relationships with and recruit local hotels/motels/landlords to partner with HOY
  • Assist with paperwork related to housing including applications, security deposits and/or lease signings
  • Assist participants with interpreting their lease, paying bills and budgeting
  • Refer and link participants to appropriate community resources and provide “wraparound” support services as needed
  • Submit required narrative for collaborative reporting to funding sources
  • Track goals, compile data and complete reports for funding sources
  • Transport participants to and from activities and appointments as needed
  • Perform other administrative tasks as assigned and assist with maintaining proper document storage and auditing
  • Participate in trainings to promote development and growth.
  • Participates in staff meetings, supervision, training programs, and other meetings in accordance with Lifeline.
  • Other duties as assigned. 
BA preferred.  Applicant must have experience working with transitional age youth who are experiencing homelessness or who are at risk of homelessness and have knowledge on how to navigate systems. Provide services within the boundaries of their professional training. Possess a good understanding of the homeless issue here in San Diego, human development, mental health, and substance use and how that impacts daily functioning. Strong skills in rapport building, assessments, goal setting, and motivating YYA’s.   
Knowledge, Skills, and Abilities Required:  
Possesses advanced knowledge that is primarily intellectual in character and includes exercising discretion and independent judgment
Establish and maintains effective working relationships while showing open mindedness and a collaborative spirit. Compatibility with agency purpose, goals, philosophy, and approach. Demonstrates enthusiasm and passion for their work. Utilizes a creative approach to problem solving. Interactions with others reflect a spirit of honesty, humbleness, and self-awareness. Accepts constructive criticism with a positive attitude and willingness to implement change. Ability to work well independently and demonstrate appropriate initiative. Must demonstrate knowledge of trauma Informed, client driven, and culturally competent care. 
Other Requirements
Reliable transportation. Must have a California driver license and good driving record. Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed). Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing
Compensation and Benefits
  • Your well-being matters at North County Lifeline!
  • Paid vacation
  • Paid sick time
  • Paid holidays (13 days)
  • Exceptional medical, dental, vision, chiropractic and acupuncture coverage
  • Free health and wellness programs
  • Free Life Insurance
  • Employee Assistance program
  • Great employee incentive award programs
  • Training and education assistance
  • Matched 403b retirement plan
  • Flexible Spending Account
  • Menu of optional benefits, including short term disability, critical illness, accident, hospitalization and cancer policy 
    Pay Range
Salary will commensurate with experience and education. Differential pay offered for bilingual skills.
Physical Demands/Work Environment
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
While performing the duties of this job, the employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to attend meetings throughout San Diego County. Employee may be exposed to weather conditions prevalent at the time.
Work Schedule
Full time position- M-F (may include evenings and weekends).
Times may vary per individual client needs