- Conduct the VI-SPDAT, enters clients in the Coordinated Entry System (CES) and inputs client data into the HMIS homeless data base for all clients receiving housing services.
- Works to reduce the % of clients that do not return to homelessness in the following 12 months.
- Identifies housing resources that matches the clients’ needs and choices.
- Assists clients in obtaining all necessary documentation required for housing (i.e. government issued photo identification, Social Security card, proof of income, proof of homelessness, etc.).
- Assists clients with housing applications and other required paperwork (i.e. Section 8 paperwork, etc.).
- Maintains communication with Coordinated Entry System (CES) staff, homeless service providers, and housing resources about the status and progress of clients.
- Maintains timely and accurate documentation of service delivery and client progress in the Homeless Management Information System (HMIS).
- Transports clients to visit housing locations and interview with landlords.
- Conducts outreach in the community including involvement with Homeless Outreach Teams
- Assumes primary responsibility for assisting homeless clients to develop, implement, evaluate and revise housing case plan goals and objectives, which may include obtaining income and establishing supportive services that will help to assure housing stability.
- Ensures clients are actively working towards their housing goals.
- Collaborates with the client’s Case Manager to coordinates services for the client and makes referrals to community resources.
- Advocates for clients with prospective landlords.
- Assist clients in problem solving barriers to entry into permanent housing.
- Participates as a member of the RFL Multidisciplinary Team.
- Completes all other duties as assigned.
BA with 2 years’ experience in social services or related field. Registered or Certified in the state of California as a SUD Counselor, or ability to be registered within 30 days of hire and actively working towards certification. Candidate should be well versed in North County San Diego affordable housing to include sober living homes and recovery residences. Candidates with advanced understanding of the laws and regulations surrounding Fair Housing practices preferred. Must possess excellent written and verbal communication skills. Well organized, detail oriented, and ability to work with minimum supervision. Ability to work with diverse communities. Be able to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.
Compensation and Benefits
Must be willing to develop or possess working knowledge of trauma-informed care. Bilingual English/Spanish preferred. Must have good driving record and willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed). Willingness to transport clients in personal vehicle. Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing.
Compensation and Benefits
Physical Demands/Work Environment
- Your well-being matters at North County Lifeline!
- Paid vacation
- Paid sick time
- Paid holidays (13 days)
- Exceptional medical, dental, vision, chiropractic and acupuncture coverage
- Free health and wellness programs
- Free Life Insurance
- Employee Assistance program
- Great employee incentive award programs
- Training and education assistance
- Matched 403b retirement plan
- Flexible Spending Account
- Menu of optional benefits, including short term disability, critical illness, accident, hospitalization and cancer policy
Pay Range Salary will commensurate with experience and education. Differential pay offered for bilingual skills.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to multiple work sites and in the community. Employee may be exposed to weather conditions prevalent at the time. The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.
Monday-Friday (may include evening hours)