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Bilingual Case Manger - CSF

Under the supervision of the Community Services for Families Program Supervisor, Case Manager will work with a caseload of culturally diverse families who are engaged in improving their parenting skills.  Provide prevention and intervention support services through in–home trauma informed, family centered, evidence-based, and culturally  competent services prioritizing referrals received from Child Welfare Services.

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Specific Activities
  • Provides in-person parenting education to families identified as “at risk” for child abuse and neglect and referred by Child Welfare Services and community partners.
  • Assist families in developing and achieving parenting goals as identified on their CWS case plan, by utilizing a strength-based approach and trauma informed practice.
  • Delivers one of two evidence-based curriculums for parenting: STEP and/or SafeCare as directed for each family.
  • Perform intakes, assessments, and case management of clients as required by contract objectives.
  • Assess families to determine their basic needs such as medical care/ insurance, food stamps, and information on nutrition and childhood obesity. Provides referrals as needed.
  • Participates in Child Family Team Meetings to discuss client progress in services and support them in achieving their case plan goals.
  • Participates in quarterly CSF peer review process to discuss service delivery and improve best practices.
  • Maintains ongoing communication with CSF team to ensure quality of service delivery.
  • Maintains detailed case files and documentation using county approved forms and formats.
  • Produces monthly reports of activities and submits to the CSF supervisor.
  • Participates in required staff meetings, collaborative meetings, supervisions, trainings, county meetings, QA process and other meetings as required by the program and contract objectives.
  • Participates in CWS work groups and committees as requested by the CSF Manager
  • Provides program services in both English and Spanish, and interprets documents as needed to fit the needs of the clients.
  • Effectively completes assigned collateral responsibilities as designated in work agreements and other duties as assigned.
BA in Social Work, Child Development, Psychology or equivalent field plus 2 years of experience working with at-risk youth and families, in social services and/or  case management experience.  Bi-lingual in English and Spanish required.

Knowledge, Skills, and Abilities Required:  
. Knowledge of Child & Family Development, Structure and Movement. 
Possesses advanced knowledge that is primarily intellectual in character and includes exercising discretion and independent judgment
Establish and maintains effective working relationships while showing open mindedness and a collaborative spirit. Compatibility with agency purpose, goals, philosophy, and approach. Demonstrates enthusiasm and passion for their work. Utilizes a creative approach to problem solving. Interactions with others reflect a spirit of honesty, humbleness, and self-awareness. Accepts constructive criticism with a positive attitude and willingness to implement change. Ability to work well independently and demonstrate appropriate initiative. Must demonstrate knowledge of trauma Informed, client driven, and culturally competent care. 

Other Requirements
Reliable transportation. Must have a California driver license and good driving record. Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed). Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing.

Compensation and Benefits
Your well-being matters at North County Lifeline!
  • Paid vacation
  • Paid sick time
  • Paid holidays (14 days)
  • Exceptional medical, dental, vision, chiropractic and acupuncture coverage
  • Free health and wellness programs
  • Free Life Insurance
  • Employee Assistance program
  • Great employee incentive award programs
  • Training and education assistance
  • Matched 403b retirement plan
  • Flexible Spending Account
  • Menu of optional benefits, including short term disability, critical illness, accident, hospitalization and cancer policy
Pay Range Salary will commensurate with experience and education ( $21-$23.10) Differential pay offered for bilingual skills ( + .58). EEO.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel object, tools or controls; reach with hands and arms. Employee may occasionally climb stairs, balance, stoop, kneel, crouch or crawl, and lift or move up to 15 pounds. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to client homes and community. While performing the duties of this job, the employee may be exposed to weather conditions prevalent at that time. The employee must regularly deal with clients who are experiencing serious problems and that can be very difficult and dangerous. The employee may be required to operate office equipment requiring repetitive hand movement and fine coordination including use of computer.
Work Schedule
Monday – Friday  Times may vary per individual client needs (may include day time and evening hours)