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Bilingual Family Partner - Youth Development

Under the supervision of the FFT Clinical Program Manager and working in a team effort directed by the Youth Development Director, assures that all services provided to clients and families are being implemented through modality that is strength based, culturally relevant, trauma informed, consumer driven and outcome based. To qualify to be a Family Partner, you must be the parent, foster parent or primary caregiver of a youth who has received mental health services and/or was involved in the Juvenile Justice System. Please include a description of your experience in your resume or cover letter. The Family Partner uses this lived experience to help parents engage in our program’s therapy services. The position is part of a multi-disciplinary team in a school and community setting, working closely with clinicians to ensure youth and families' success.


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Specific Activities
  • Initiate engagement with family by completing phone intake and scheduling in-person assessment
  • Helps parents understand and complete intake paperwork.
  • Helps parents understand how mental health services work, and works with parents to identify needs and overcome obstacles preventing effective participation in services.
  • Works with clinicians to ensure a family-centered treatment plan.
  • Helps parents feel supported throughout the therapy process by aiding the parents in self-advocacy.
  • Provides culturally competent case management services via school, home visits and community settings, during the day and evening. Connects families to appropriate resources linkages in the community.
  • Provides culturally competent education and hands-on coaching to parents and foster parents to help them more effectively manage the youth’s behavior
  • Aligns with and helps support families to navigate through the system of care
  • Participates as the parent’s advocate at meetings
  • Helps parents identify and access informal support people and involve them in the treatment plan.
  • Assists in making arrangements for “special needs” cases (Interpreter for language barriers or hearing impaired).
  • Become familiar with Family Functional Therapy model
  • Collaborate and maintain professional relationships with Juvenile Court, Juvenile Probation and Law Enforcement entities as specified by the FFT Program, to include receiving referrals and providing progress reports
  • Participate in all required meetings and trainings
  • Completes progress notes within defined timelines, and participates in program’s Quality Assurance process.
  • Performs outreach activities within the school district and community as designated in county contract objectives.
  • Completes other duties as assigned.
BA, BS preferred. Personal experience as the primary caregiver of a youth age 5-21 who has received mental health services or was involved in the Juvenile Justice System is required. Bilingual in English/Spanish is required. Also preferred is two years community-based social service or case management experience. Experience with Family Functional Therapy model preferred.  Knowledge of North County resources desired. Must possess excellent oral and written skills; work well autonomously and with multiple people/disciplines. Must possess the ability to make sound decisions independently. Must be computer literate. Must pass required background checks. Must have reliable transportation and relevant auto insurance, plus a clean driving record.
Compensation and Benefits
  • Your well-being matters at North County Lifeline!
  • Paid vacation
  • Paid sick time
  • Paid holidays (13 days)
  • Exceptional medical, dental, vision, chiropractic and acupuncture coverage
  • Free health and wellness programs
  • Free Life Insurance
  • Employee Assistance program
  • Great employee incentive award programs
  • Training and education assistance
  • Matched 403b retirement plan
  • Flexible Spending Account
  • Menu of optional benefits, including short term disability, critical illness, accident, hospitalization and cancer policy 
    Pay Range Salary will commensurate with experience and education. Differential pay offered for bilingual skills.
Physical Demands/Work Environment
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer.

Work Schedule
40 hours a week- Monday – Friday- Flexible hours- may include evenings and weekends.