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Case Manger- Connections Community Counseling

This is a community-based position in Connections Community Counseling, Lifeline’s outpatient mental health program focusing on youth experiencing homelessness. The Case Manager helps youth and families access community resources to support their mental health treatment. This includes working with youth and families to understand their needs, educating about available services and support, and providing assistance connecting to those supports. The Case Manager meets our youth where they are, in homes or shelters, or at other community locations, in addition to the clinic or Zoom. The position is part of a multi-disciplinary team, working closely with therapists to ensure youth and families' success in mental health treatment

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Specific Activities
  • Provides culturally competent, family-centered evaluations to identify client needs and challenges.
  • Maintains current knowledge of community services and other resources in San Diego County, particularly those resources of highest importance to youth experiencing homelessness.
  • Provides psycho-education on how available resources may help.
  • Connects families to community resources and works with youth and caregivers to access and utilize available supports to promote mental and physical health.
  • Provides ongoing case management services via home visits and community settings, during the day and early evening. Collaborates with clinicians and Peer Support Partners to implement Treatment Plans.
  • Completes clinical documentation as required by Medi-Cal and Behavioral Health Services contract.
  • Meets billing productivity standards as determined by the contract.
  • Performs outreach activities within the school district and community as designated in county contract objectives.
  • Completes other duties as assigned.
 
 
Qualifications/Requirements
Bilingual in English & Spanish required; BA required but may consider candidate without BA if you have two years of community-based social service or case management experience. Knowledge of San Diego County resources strongly preferred. Cerner-trained (Anasazi) preferred but not required
 
Knowledge, Skills, and Abilities Required:  
Possesses advanced knowledge that is primarily intellectual in character and includes exercising discretion and independent judgment
Establish and maintains effective working relationships while showing open mindedness and a collaborative spirit. Compatibility with agency purpose, goals, philosophy, and approach. Demonstrates enthusiasm and passion for their work. Utilizes a creative approach to problem solving. Interactions with others reflect a spirit of honesty, humbleness, and self-awareness. Accepts constructive criticism with a positive attitude and willingness to implement change. Ability to work well independently and demonstrate appropriate initiative. Must demonstrate knowledge of trauma Informed, client driven, and culturally competent care. 
 
Other Requirements
Reliable transportation. Must have a California driver license and good driving record. Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed). Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing.
 
Compensation and Benefits
Your well-being matters at North County Lifeline!
  • Paid vacation
  • Paid sick time
  • Paid holidays (13 days)
  • Exceptional medical, dental, vision, chiropractic and acupuncture coverage
  • Free health and wellness programs
  • Free Life Insurance
  • Employee Assistance program
  • Great employee incentive award programs
  • Training and education assistance
  • Matched 403b retirement plan
  • Flexible Spending Account
  • Menu of optional benefits, including short term disability, critical illness, accident, hospitalization and cancer policy
$21.00 -$23.10 Salary will commensurate with experience and education. Differential pay offered for bilingual skills ( + .58) . EEO
 
 
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to client homes. Employee may be exposed to weather conditions prevalent at the time.  The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer.
 
Work Schedule
Non-exempt, Full-time, 40 hours a week- Monday – Friday- Flexible hours (may include evenings and weekends)
 
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