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Case Manager - VIVA

VIVA Counseling is an outpatient therapy program that is part of North County Lifeline. The Case Manager supports youth and families to access community resources, provide psycho-education, and teach skills to support mental health treatment. The position works closely with clinicians as part of the treatment team. Services are provided in the schools, at the North County Lifeline Clinic, and via Zoom. Lifeline is a non-profit that is well known for fostering a supportive team culture and for being an outstanding place to work and grow.
 

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Specific Activities
  • Duties include but are not limited to:
  • Provides culturally competent evaluations to identify needs and challenges.
  • Maintains current knowledge of community social service and other resources in North County.
  • Connects youth to community resources and works with parents to access and utilize available supports to promote their child's success in therapy.
  • Provides ongoing case management services via school, home visits and community settings, during the day and early evening. Collaborates with clinicians and parent partners to implement Treatment Plans.
  • Works with youth to build skills that promote their mental health (these include social skills, coping skills, anger management, study skills, job searching skills, and other life skills).
  • Provides psycho-educational groups and support to youth and families.
  • Completes clinical documentation as required by Medi-Cal and Behavioral Health Services contract.
  • Meets billing productivity standards as determined by the contract.
  • Performs outreach activities within the school district and community as designated in county contract objectives.
  • Completes other duties as assigned.
Qualifications/Requirements
BA required but may consider candidate without BA if you have two years of community-based social service or case management experience. Knowledge of North County resources strongly preferred
 
Knowledge, Skills, and Abilities Required:  
Possesses advanced knowledge that is primarily intellectual in character and includes exercising discretion and independent judgment
Establish and maintains effective working relationships while showing open mindedness and a collaborative spirit. Compatibility with agency purpose, goals, philosophy, and approach. Demonstrates enthusiasm and passion for their work. Utilizes a creative approach to problem solving. Interactions with others reflect a spirit of honesty, humbleness, and self-awareness. Accepts constructive criticism with a positive attitude and willingness to implement change. Ability to work well independently and demonstrate appropriate initiative. Must demonstrate knowledge of trauma Informed, client driven, and culturally competent care. 
 
Other Requirements
Reliable transportation. Must have a California driver license and good driving record. Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed). Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing.
 
Compensation and Benefits
We offer flexible work hours and excellent benefits to our employees.
 
  • Generous paid vacation
  • Paid sick time (6 days)
  • Paid holidays (14 days)
  • 100% employer paid medical, dental, vision, chiropractic and acupuncture coverage
  • 100% employer paid life insurance
  • Health and wellness programs
  • Employee Assistance program
  • Professional development assistance
  • Great employee incentive awards program
  • Training and education assistance
  • Matched 403b retirement plan
  • Flexible Spending Account
  • Paid supervision hours (clinical positions)
 
$21.00 - $23.68 Salary will commensurate with experience and education. Differential pay offered for bilingual skills. EEO.
 
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to client homes. Employee may be exposed to weather conditions prevalent at the time.  The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer.
 
Work Schedule

Non-exempt, Full-time, 40 hours a week- Monday – Friday- Flexible hours (may include evenings and weekends)

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