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Case Manager- Youth Development

Under the supervision of the Youth Development Director, utilize a team approach to provide comprehensive case management, counseling and educational services to at-risk 12 to 17 year old youth and their families participating in the Alternatives to Detention (ATD) program. Services include, but are not limited to, in-home support, parent training, crisis intervention, counseling, case management, conducting placement assessments, transporting participating youth, and community education and development. The Case Manager uses a wide variety of modalities that exercise discretion and independent judgment in the treatment of children, youth, families, individuals and groups.  The professional is expected to function as part of a multi-disciplinary team while making sound, independent decisions for the benefit of the clients and their families.  The Case Manager works in a culturally sensitive manner and abides by the legal and ethical standards of the profession.

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Specific Activities
  • Conduct comprehensive Placement Assessments
  • Develop and implement strength-based individual and family case plans
  • Provide family focused psycho-education utilizing evidenced based strategies and a trauma informed approach
  • Provide crisis intervention and stabilization
  • Case conference in coordination with other mental health professionals including psychiatrists, psychologists, social workers and others
  • Provide in-home family support, case management and treatment (e.g. nutrition, budgeting, safety, home health and support systems), including developing family reunification plans
  • Provide transportation to and from Foster homes and school for participating youth
  • Adapt to flexible schedule which will may include working evenings and occasionally weekends
  • Advocate, mentor and role-model skills for families such as discipline, communication and general life skills
  • Conduct specific groups as necessary, e.g. parenting class, decision-making, substance abuse, anger management and life skills
  • Provide educational counseling to encourage school attendance, teach families about Individual Educational Plan (IEP) process and provide referrals to tutoring
  • Assist in career guidance, job skills and job placement for youth
  • Provide assistance with community resources through advocacy, information and direct connections
  • Receive referrals from and provide progress reports to Juvenile Court, Juvenile Probation and Law Enforcement entities as specified by the ATD Program
  • Participate in component meetings and trainings
  • Maintain necessary client records and statistics, and submit timely monthly reports
  • Participate in case supervision and program evaluation
  • Participate in quality assurance review
  • Provide administrative duties and meet all contract requirements
  • Knowledge of and respect for diverse cultures
  • Other duties as assigned 
Holds a minimum of Bachelors Degree in counseling, social work, or related field, with training in child abuse and all other protective issues.  Case Manager must possess the ability to make sound decisions independently.  Must be able to apply sound judgment, ethics and accountability to formulate and implement in depth assessment, service/case notes, case plans and other documentation. Demonstrates the ability to handle stressful and crisis situations tactfully and appropriately. Strictly adheres to professional principles and ethical practices, and exercises discretion and independent judgment in all areas of job performance including adherence to appropriate professional boundaries.  Knowledge and familiarity of juvenile justice system, gender specific programming for juvenile females and/or substance abuse assessment and counseling preferred. Demonstrates strong leadership qualities including, but not limited to, conflict management skills and inter- and intra-agency collaborative skills. Case Manager must possess excellent written and verbal communication skills. Bilingual (Spanish) preferred.  Some off-site services require own reliable transportation (mileage reimbursed), including a California Drivers license, automobile insurance and must be eligible for approval to the agency’s approved drivers list.  Successful completion of pre-employment clearances including TB & Drug test and criminal background check.
Case manager needs to have compatibility with agency philosophy and purpose, have knowledge of child development, family management, case management, delinquency prevention and crisis intervention issues, trauma informed approaches, and must possess excellent problem solving and communication skills.
Compensation and Benefits
  • Your well-being matters at North County Lifeline!
  • Paid vacation
  • Paid sick time
  • Paid holidays (13 days)
  • Exceptional medical, dental, vision, chiropractic and acupuncture coverage
  • Free health and wellness programs
  • Free Life Insurance
  • Employee Assistance program
  • Great employee incentive award programs
  • Training and education assistance
  • Matched 403b retirement plan
  • Flexible Spending Account
  • Menu of optional benefits, including short term disability, critical illness, accident, hospitalization and cancer policy

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands.  Employee may be exposed to weather conditions prevalent at the time.  The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer.
Work Schedule
Full-time 40 hour position
M-F- (based on program needs-may include evenings & weekends)