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Family Support Partner- Home Visiting Specialist

Under the supervision of the Community Service for Families Program Supervisor, Family Support Partner/Visiting Coaches work with a caseload of culturally diverse families who are engaged in improving their parenting skills. Provide prevention and intervention support services through in-home trauma-informed, family-centered, evidence-based, and culturally competent services prioritizing referrals received from Child Welfare Services staff. As Visiting Coach, helps families build on their strengths to meet the unique needs of their children, manage adult-child conflict, and learn how their child’s behavior is shaped by the adult words, actions and attitudes.

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Specific Activities
  • Provides in-home parenting education to families identified as “at risk” for child abuse and neglect and referred by Child Welfare Services, community partners, or self-referred.
  • Assists families in developing and achieving parenting goals as identified in the CWS case plan utilizing a family-centered, strengths based approach and evidence-based, trauma informed practices.
  • Delivers one of two evidence-based in-home parenting curriculums: STEP or SafeCare as directed for each family.
  • Conducts weekly home visits for purposes of intake, assessment and case management of clients as required by contract objectives.
  • Assesses families to determine their basic needs such as medical care/insurance, food stamps, and information on nutrition and childhood obesity. Provides referrals as needed.
  • Provides advocacy, parenting education, and linkage referrals as needed to individuals and families.
  • Completes all required training and adheres to the Visit Coaching model developed by Marty Beyer.
  • Reaches agreement with parents about the child’s needs to be met in visits, connected to the risks that brought the child into care.
  • Prepares parents for their child’s reactions and how to plan to give their child their full attention at each visit.
  • Appreciates the parent’s strengths in responding to their child and coaching them to improve their skills.
  • Supportively reminds parents immediately before and during the visit of how they plan to meet the particular needs of their children.
  • Helps parents cope with their feelings in order to visit consistently.
  • Participates in Family Centered Meetings to discuss client progress in services and support them in achieving their case plan goals.
  • Participates in CSF countywide peer review process to discuss service delivery and improve upon best practices.
  • Maintains ongoing communication with the CSF team to ensure quality of service delivery.
  • Maintains detailed case files and documentation utilizing County approved forms and formats.
  • Produces monthly reports of activities and submits to the CSF Supervisor.
  • Remains culturally sensitive and respectful in all client and staff interactions.
  • Participates in required staff meetings, collaborative meetings, training, County meetings and trainings, supervision, QA processes, and all other meetings and events as requested.
  • Participates in CWS work groups and committees as requested by the County of San Diego/COR.
  • Provides program services in both English and Spanish, and interprets documents as needed to fit the needs of the clients (if bilingual).
  • Completes other duties as assigned. 
B.A. in Social Work, Child Development, Psychology or equivalent field plus 2 years of experience working with at-risk youth and families in a social services setting and/or case management experience. Bilingual (English/Spanish) preferred. Home visiting experience a plus. Knowledge of child and family development, structure and movement. Strong skills in interviewing, rapport building, assessment, goal setting, and motivating youth and families. Trained on Visit Coaching model developed by Marty Beyer preferred but will train the right candidate. Ability to work independently as well as cooperatively with other programs and agency staff. Ability to make sound decisions independently. Ability to focus on multiple priorities and meet deadlines. Must be compatible with Lifeline’s purpose and philosophy. Must have reliable transportation current auto insurance, and a valid California Driver’s license.  Must be flexible to accommodate varying client schedules.  Hire is contingent upon passing required clearance and background checks.
Compensation and Benefits
Your well-being matters at North County Lifeline!
Generous paid time off, including vacation, sick, bereavement, etc.
  • 13 paid holidays
  • Employer paid medical, dental, vision and other health and wellness benefits
  • Employee assistance program (EAP)
  • Life insurance
  • Professional development programs
  • Flexible spending account
  • Matched 403(b) retirement plan
  • Incentive rewards program
  • Flexible hours
  • Business casual dress code.
  • Salary-DOE, Bilingual pay available
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to the schools /client homes. Employee may be exposed to weather conditions prevalent at the time.  The employee may be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer.