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Volunteer Coordinator

Under the general supervision of the Volunteer Program Manager, provides day-to-day coordination of the volunteer program, represents Lifeline in the community, and supports fundraising drives. Supports the Volunteer Program Manager to implement the volunteer program.

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Specific Activities

Volunteer Program Implementation

  • Supports the Volunteer Program Manager by providing daily coordination and administration of the volunteer program.
  • Recruits volunteers (groups & individuals) through social media, community fairs, speaking engagements, and other venues.
  • Interviews applicants and provides follow up as necessary, working alongside Lifeline staff.
  • Conducts orientations and trainings for incoming volunteers and interns.
  • Tracks volunteers in the database and maintains data about current, prior and potential volunteers.
  • Provides leadership and ownership over database strategy and system structure, incorporating quality assurance measures and customized projects.
  • Conducts performance monitoring and database maintenance.
  • Creates and implements database training policies and procedures.
  • Trains relevant Lifeline staff and volunteers to utilize the database.
  • Assists with recording and calculating the in-kind value of monthly hours volunteered including tangible in-kind contributions in coordination with the Fiscal Department.
  • Assists with volunteer clearance tracking and calculate volunteer hours for insurance liability in coordination with Human Resources.
  • Works cooperatively with the Facilities Team to ensure the success of site-specific projects.
  • Provides volunteer coverage, coordination and training for special events, such as client assistance, tabling, and fundraising events. 
  • Represents the Volunteer Program in agency wide committees and teams.
  • Fosters and maintains key ongoing relationships with high schools, colleges, senior aid programs, work experience programs, Lifeline staff etc.
  • Orients, trains, and mentors volunteer program interns and leads.
  • Evaluates and fosters sustainability of current and new volunteer projects and initiatives.
Fundraising and Communications
  • Supports Volunteer Program Manager in the creation of messaging, communication, and stewardship efforts with volunteers including a monthly newsletter and regularly scheduled social media posts.
  • Executes donation drives throughout the year including solicitation and communication with donors and day-of coordination.
  • Assists with planning and implementing Lifeline’s Adopt a Family campaign including donor solicitation, stewardship, gift drop off, event planning, and distribution internally.
  • Assists with agency events such as healthy lunch, annual Volunteer Awards, and Community Impact Awards.
  • Attends community events.
  • Completes all other duties as assigned.
B.A. in a related field or equivalent work experience preferred. 1 year minimum of volunteer coordination experience desired. Maintains a pleasant and professional demeanor at all times.  Is representative of North County Lifeline’s purpose and philosophy.  Demonstrates cultural sensitivity.  Possesses excellent organizational, administrative and problem-solving skills.  Ability to work with minimal supervision and to effectively and collaboratively function as a team member.  Ability to comply with a variable work schedule.  Good attendance is important. Must possess computer skills, Microsoft Word and Excel. Excellent verbal/written communication skills including public speaking.   Bilingual English/Spanish preferred. Hire is contingent upon passing required pre-employment clearances.
Compensation and Benefits
Your well-being matters at North County Lifeline!
  • Paid vacation
  • Paid sick time
  • Paid holidays (13 days)
  • Exceptional medical, dental, vision, chiropractic and acupuncture coverage
  • Free health and wellness programs
  • Free Life Insurance
  • Employee Assistance program
  • Great employee incentive award programs
  • Training and education assistance
  • Matched 403b retirement plan
  • Flexible Spending Account
  • Menu of optional benefits, including short term disability, critical illness, accident, hospitalization and cancer policy
$18.26 + $20.08 + $0.58 bilingual differential Pay Range Salary will commensurate with experience and education.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to client homes. Employee may be exposed to weather conditions prevalent at the time.  The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer.

Work Schedule
 Full-time, 40 hours a week- Flexible hours week (will include nights and weekends)